Full Time Customer Service Positions #Retail #Kiosk

Job Description


Coastline specializes in retail and event sales. With a consistent and high demand for new and more profitable customers, large companies count on our team to build a sales force that provides them with those hard to reach customers that make a huge impact on their bottom line. With our team's personalized marketing approach, we are able to encompass an environment for our team to develop their communication skills and decision-making abilities while acquiring new customers to set our clients apart from their competition.

We are looking for a Retail and Events Specialist to create long-term, trusting relationships with our customers & clients in the Baltimore area. The Retail and Events Specialist role is to oversee and manage a mall kiosk, develop new business from actively seeking new sales opportunities.

Entry Level Responsibilities:

  • Serve as the lead point of contact for all customer account management matters

  • Build and maintain strong, long-lasting client relationships through face to face meetings

  • Negotiate contracts and close agreements to maximize profits

  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

  • Ensure the successful delivery of our solutions according to customer needs

  • Clearly, communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

  • Collaborate with sales team to identify and grow opportunities within territory

  • Assist with challenging client requests or issue escalations as needed

Entry Level Qualifications:

  • Extreme comfort on the phone or face-to-face with clients and potential clients.

  • Comfort selling services and educating potential clients on our services.

  • Understanding of and passion for the sales process

  • Excellent verbal and written communication skills

  • Excellent organizational and follow up skills.

  • Ability to handle multiple situations / projects simultaneously.

  • Ability to interact with all levels of internal and external personnel

  • Ability to maintain a Professional image

Job Type:

  • Full-time

Entry level - Required experience:

  • Experience working with people (Restaurant, Customer Service, Sales, Communications) : 1 year

$12.00 -$15.00 per hour plus commission








Entry Level candidates with the following interest should apply:
Customer care, sales, entry level sales, customer relations, customer acquisition, customer conversion, customer response, customer renewal, customer retention, customer research, customer response, customer effectiveness, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, customer service analyst, customer service associate, customer service consultant, customer relationship adviser, customer relationship management.

Company Description
Headquartered in the "Charm City!" With roots from Chicago, our client gave us an opportunity to relocate and help them expand east in August of 2017, and we haven't looked back since. With a vision of growing our business from Baltimore into an additional 10 locations by 2020, every thought we have is about growing our people and our reach.
With specialties in face-to-face marketing & sales, our strength at Coastline Consulting is our ability to speak in a professional, knowledgeable manner with potential customers, educating them on the benefits of using our client's energy services. By practicing an active marketing approach, rather than passively waiting for customers to come to our clients, we ensure they receive the market share growth and coverage they seek.

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