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CAO Underwriter - White Marsh

Do you have experience working in a fast-paced, customer focused environment? Do you enjoy working in teams and are you focused on achieving goals? If so, Mariner Finance has an amazing opportunity for you to join our team as a Central Approval Underwriter. This position is based out of our Headquarters in White Marsh, MD.
Become a part of a fast growing, dynamic company, and join a team that offers an opportunity for accelerated professional growth! If you enjoy interacting with customers and thrive in a results oriented environment, we would love to hear from you!
Responsibilities:
Proactively and accurately inputs sales finance credit applications received into application system.
Notifies underwriters or Manager on duty of pending applications for review.
Reviews pending applications on periodic basis to verify they have been underwritten and approved or denied.
Contacts Sales Finance dealers with answers on credit applications.
Maintains accurate and complete records on applications processed and funded.
Works with underwriters providing verifications of employment and residence.
Answers incoming telephone calls; answers customers' questions and ensures that clients are given superior customer service.
May perform additional functions depending on demand and center staffing in order to provide consistent quality customer service. Other functions include but are not limited to: completing and processing loan applications, contacting customers, answering phones, photocopying, filing, etc.
This position may require working a non-traditional schedule as worked out with the Manager and Operations Center Vice President. Evenings, weekends and holiday hours may be included.
Provides service to internal and external customers as needed regarding policy and procedure and exceptions through exceptional timeliness, courtesy, and professionalism.
Reviews sales finance applications for completeness and possible upselling.
Places sales calls to increase and retain new or existing retail merchant base.
Assists AM and BM with administrative work, reporting functions, and departmental initiatives as directed under AM/BM
supervision.
Qualifications:
Requires a high school diploma or equivalent. Minimum of two (2) years prior successful work experience in an office environment, utilizing a variety of office equipment and engaging in varied duties where time management and strong attentiveness to detail and accuracy are required.
Excellent interpersonal skills, demonstrated through prior work experience, interview process and on-the-job training, to communicate effectively with customers.
Work requires the ability to: process and/or prepare, manually operate all types of office equipment, including typewriter, calculator, facsimile, personal computer and photocopier, up to 100% of work time.
Benefits:
As a team member of Mariner Finance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction:
Competitive Salary
Medical, Dental, Vision
Life Insurances
401k Match
Paid Time-Off
Education Reimbursement
Flexible Spending Account
Mariner Finance is a leading lending company founded in 2002 by a group of leading experts in the consumer finance industry. Mariner Finance was established to provide customers with creative, flexible, and convenient lending options. At the core of Mariner Finance is the principle that superior customer service is the driving force behind building lasting relationships. Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, sex, marital status, age, religion, national origin, sexual orientation, disability, or status as a disabled or Vietnam era veteran.Drug/Alcohol/Smoke-free workplace.



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